Hipmunk Travel Search App Reviews

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Non existent customer service, customer is always wrong

We tried to book 2 adults and 1 seat for an infant via hipmunk search. Hipmunk transmitted the information to another site travelmerry.com. However after getting a price for 3 seats and booking, no seat confirmation was provided. It was only less than a week before our international flight that I found out only 2 seats were booked even though 3 seats were paid for. The issue was loss of booking information between hipmunk and travelmerry.com. Multiple emails and phone calls over many days from travelmerry.com assisted us with booking a 3rd seat. However hipmunk absolutely ignored our emails and have no telephone customer service capabilities. Their customer service is below 1 star and the upper management is also very dismissive and quick to blame the customer. I will use orbitz or kayak in the future now. No thank you hipmunk

Great app! Lets you see times easily

Great app thats cheaper than Orbitz and lets you see the times in a nice visual.

Prices on one page mean nothing on the next

I pick certain travel dates based on the prices on the calendar views and then I finally see the actual ticket prices and they are 2-3X the price shown on the calendar. This used to be my "go to" airline ticket app but now seems to not work. They say "subject to change" but thats waaaaay off.

Best travel app ever

Fast and complete

Great app

Easy to use, I like the condensed review section, as I do not want to wade through individual reviews. Seems accurate too.

Been using it a bit more

It seems quick and easy to get around in the app. I have been turning to it a bit more lately.

Easy and fun to use

I travel a lot for work and I always use Hipmunk up prices. The best feature is being able to see the price differences for leaving on different dates.

the only hotel finding app/website worth using

i cant believe how much better hipmunk is than kayak/trivago/pretty much every other travel search app/website out there. this is now the only travel search app i have on my iPhone and the only site I use as well. way better & cheaper overall results than any competing app or site by far. 3 cheers for hipmunk!

Go-To App for travel

I use the web to search for flights too. There are a couple of other good search sites, but Hipmunk is the only one that sorts by agony, which makes the search a lot easier. The app seems easier to use than the website. I like that. I can load up possible destinations and play out what-if scenarios in a five minute coffee break. Or if I have a destination in mind I can try out different trip dates. It is really pleasant.

Yes

Its perfect

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